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8x8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries

Newest Capabilities Include Enhancements to 8x8 Supervisor Workspace, Analytics Tools and Reports, and Increased Global Connectivity .

South koreaHunter middletonService ccaaService ucaaPublic switched telephone networkAutomated data center region detectionExperience communicationsCustomizable reports empower contact center managersExperience communications platformContact centerGlobal reachBuilt experiencesReports empower contact center managersMicrosoft dynamicsMulti factor authenticationAuto attendants

8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries

8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform; Extends Global Reach to 59 Countries
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South koreaHunter middletonAutomated data center region detectionPublic switched telephone networkService ucaaExperience communicationsService ccaaContact centerCustomizable reports empower contact center managersExperience communications platformNewest capabilities include enhancementsAnalytics toolsIncreased globalGlobal reachBuilt experiencesReports empower contact center managers