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March 28, 2023
Cisco Debuts AI Tools For Enhanced CX And Hybrid Work Collaboration - 03/28/2023
March 28, 2023
Video conferencing platform Webex is introducing machine learning and generative AI functions to enhance remote collaboration and CRM.
March 28, 2023
To support organizations in this era of hybrid work, Cisco introduces several new AI-based features across its Webex suite.
February 27, 2023
Cisco announced innovations, products and solutions for telecom operators and enterprise customers at the Mobile World Congress (MWC) 2023
October 28, 2022
Leading collaboration technology provider reveals what it claims is a unique functionality that can deliver a fully integrated UCaaS, CCaaS and CPaaS portfolio to improve customer experience.
October 28, 2022
Digital communications technology company Cisco has announced updates to its web conferencing platform Webex's CX (customer experience) portfolio, aimed at helping businesses deliver a connected, personalized, and omnichannel customer experience. โDigital-first consumers now demand a more responsive and personalized experience from the brands they love,โ said Jeetu Patel, executive vice president and general manager of
October 27, 2022
Cisco’s contact center-as-a-service platform has been given the same audio intelligence and AI capabilities that users have come to expect fro...
October 26, 2022
Cisco integrates its cloud contact center and communications tools for better customer experience - SiliconANGLE
September 2, 2022
For many business users, knowing how to use low-code and no-code to build apps is becoming more of the rule
September 1, 2022
With a dearth of professional developer talent, and low-code and no-code platforms proliferating, organizations are turning to tech-savvy business users to solve application needs. But the shadow IT approach can be risky.