More than a year after the meltdown of its most recent attempt to replace the state's outdated human resources management software, the state of Maine has chosen a new company to try to bring the system online.
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With the launch just months away, Maine’s finance agency conducted test runs in early 2020 of a state-of-the-art but costly payroll program slated to replace a decades-old system that state officials said was “held together with duct tape and paperclips.”
The test results did not inspire confidence.
More than 50 percent of the payroll tests contained errors – a major red flag, given that that system was supposed to begin handling the paychecks and benefits for 13,000 state employees starting on April 1 of that year. The subsequent decision to delay the launch for a second time was a turning point that eventually led to the state’s decision to cancel the contract and seek $22 million back from the company, Workday Inc.
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