BBCNEWS BBC News June 4, 2024 14:18:00
As energy bills soar, so too do the number of complaints being made. a customer can take their case to the energy ombudsman after they first complain to their supplier. 105,000 complaints were registered with the ombudsman last year, up from fewer than 70,000 in 2020. the most complained about topics? bills, switching suppliers and customer service. debbie expected an energy bill of around £300 to £350 just before christmas, only to see british gas take nearly £1,200 from her bank account ins...
Source: archive.org