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March 24, 2022
Concluding this two-parter on the Collaborative Canvas, Phil Wainewright explores the impact of a mature digital teamwork infrastructure on enterprise culture, processes and structure
March 9, 2022
There's nothing more important than customer success in today's digitally connected economy - but how are you defining it?
March 3, 2022
An exclusive interview with Zuora CEO Tien Tzuo after the subscription management vendor posted impressive Q4 FY2022 numbers and unveiled $400m funding from Silver Lake.
February 21, 2022
This week - automation and personalization sound good in theory - but let's put them to the retail test. Synthetic data and headless CMS hype balloons get punctured, and two analysts call out cloud vendor hype. As always, your weekly whiffs.
February 17, 2022
Continuing our series on the journey to Frictionless Enterprise, Phil Wainewright reprises the XaaS Effect and explores how digital connection has transformed customer engagement.
January 5, 2022
Distilling more than a decade of writing about Frictionless Enterprise as a guide to digital strategy, diginomica's Phil Wainewright spells out the essentials.
December 11, 2021
An interview with Christian Pedersen, Chief Product Office of IFS, about building an enterprise application platform from parts that are 'individually deployable yet inherently integrated.'
December 9, 2021
An exclusive interview with Darren Roos, CEO of asset-centric enterprise apps vendor IFS, on aligning tech with customer outcomes, growing past $1 billion, and its joint venture with BearingPoint
November 2, 2021
Supply chain practitioners speaking at recent Kinaxis virtual events emphasized the importance of connecting data and processes across silos - more proof points for Frictionless Enterprise.