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Zendesk pricing plans begin from just
$5 per user, per month for the Zendesk Support Essential tier – making Zendesk, on the surface, one of the best value CRM providers a small business could choose. But, prices rise depending on the features you want – pick a Suite of add-ons and you ll be looking at costs of
$89 per user, per month for Zendesk.
Though costs can rise depending on the options you re after, Zendesk is undoubtedly a great value CRM system. There s even a
In this guide to Zendesk pricing, we ll walk you through the various price plans for each tier of Zendesk, plus what features you ll get for your buck. We also compare Zendesk to other CRM providers to help you decide which is the best CRM for your business.
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In 2012, Canada-based software company Shopify, was poised for the kind of hold-onto-your-seat hypergrowth that most startups dream of. At the time, the company had been named as one of the ten most innovative retail companies by Fast Company, and was onboarding new merchants onto their cloud-based e-commerce platform at a rapid pace. Over the next four years, Shopify grew fast from 20,000 merchants to more than 300,000.
Shopify has remained at the industry’s forefront by offering timely integrations with payment providers like Apple Pay and emerging messaging platforms like FacebookMessenger, and by partnering with Amazon. Yet, during that first flood of new business, Shopify quickly realised its teams were struggling to onboard and support new merchants, mostly because the tools in place weren’t equipped for the deluge of new requests.