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The Office of Legal Complaints is consulting on a business plan and budget for 2021/22 which includes a 19% rise in spending to £15.26m. That figure, according to the OLC’s figures, would then rise again in 2022/23, to £16.16m. A similar appeal to increase the budget was made – and subsequently rejected -  in 2020 and in its response to the consultation the Law Society has publicly questioned how the ombudsman can ask for more funding at such a precarious time for so many in the profession. David Greene, president, said: ‘Like all of us LeO is operating in a challenging environment because of the pandemic but with incomes hit due to the decline in the economy LeO seems out of step to request an increase in resources on this scale. Especially when LeO’s performance over the last year is a real concern, with a steep rise in its backlog and decline in the number of cases closed, even taking into account the impact of the pandemic.’

Elisabeth daviesDavid greeneOffice of legal complaintsLegal services boardLaw societyLegal ombudsmanLegal complaintsஎலிசபெத் டேவிஸ்டேவிட் கிரீன்அலுவலகம் ஆஃப் சட்டப்பூர்வமானது புகார்கள்சட்டப்பூர்வமானது சேவைகள் பலகைசட்டம் சமூகம்சட்டப்பூர்வமானது ஆஂபட்‌ஸ்மந்சட்டப்பூர்வமானது புகார்கள்