Reseller News
Join Reseller News
Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.Sign up now
Network changes fix fast fibre roadblocks identified by Comcom
Tow retailers and one local fibre company make changes to improve performance of elite plan
Tristan Gilbertson (Telecommunications Commissioner) Credit: Supplied
An investigation into the variable performance of super fast Fibre Max plans has helped multiple providers identify changes that could be made to improve performance.
A report by Commerce Commission monitoring agent SamKnows identified variable optical network terminal (ONT) performance (the modem in the user s premises), peering issues and a potential Linux kernel bug and said most of these have been resolved while fixes were under development for the rest.
Date Time
Performance of Fibre Max improves thanks to broadband testing programme
The Commerce Commission’s Measuring Broadband New Zealand programme has helped to identify and fix network problems that were preventing premium Fibre Max broadband products from performing at advertised speeds.
“Since our independent testing programme was launched in 2018, our testing has shown that the performance of Fibre Max plans has varied greatly. For example, just over a third of households on Fibre Max plans achieved download speeds higher than the expected 800 Mbps,” Telecommunications Commissioner Tristan Gilbertson says.
To help identify the cause of the inconsistent performance, a working group of retailers and fibre wholesalers worked with the Commerce Commission and independent testing partner, SamKnows.