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Latest broadband report confirms improved performance of premium fibre plans
The latest report from the Commerce Commission’s Measuring Broadband New Zealand programme shows that the performance of Fibre Max plans has improved substantially.
This follows a collaboration between the Commission, its independent testing partner, SamKnows, and the industry, to identify and fix performance issues with premium fibre plans.
“Overall performance is now in line with advertised speeds. There is no noticeable dip in performance during peak hours and performance differences across the country have been smoothed,” says Telecommunications Commissioner Tristan Gilbertson.
The report shows the average download speed of Fibre Max plans has increased by more than 200 Mbps, or 35%, since the previous report, to around 840 Mbps.
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NZ Fibre Max plans improve average speed by 35% to 840 Mbps Tuesday 13 April 2021 | 11:29 CET | News The performance of Fibre Max plans across New Zealand has improved substantially, according to a eport from the Commerce Commission s Measuring Broadband New Zealand programme. The report follows a collaboration between the Commerce Commission, its independent testing partner SamKnows, and the industry, to identify and fix performance issues with premium fibre plans. The report shows the average download speed of Fibre Max plans has increased by more than 200 Mbps, or 35 percent, since the previous report, to around 840 Mbps.
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Network changes fix fast fibre roadblocks identified by Comcom
Tow retailers and one local fibre company make changes to improve performance of elite plan
Tristan Gilbertson (Telecommunications Commissioner) Credit: Supplied
An investigation into the variable performance of super fast Fibre Max plans has helped multiple providers identify changes that could be made to improve performance.
A report by Commerce Commission monitoring agent SamKnows identified variable optical network terminal (ONT) performance (the modem in the user s premises), peering issues and a potential Linux kernel bug and said most of these have been resolved while fixes were under development for the rest.
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Performance of Fibre Max improves thanks to broadband testing programme
The Commerce Commission’s Measuring Broadband New Zealand programme has helped to identify and fix network problems that were preventing premium Fibre Max broadband products from performing at advertised speeds.
“Since our independent testing programme was launched in 2018, our testing has shown that the performance of Fibre Max plans has varied greatly. For example, just over a third of households on Fibre Max plans achieved download speeds higher than the expected 800 Mbps,” Telecommunications Commissioner Tristan Gilbertson says.
To help identify the cause of the inconsistent performance, a working group of retailers and fibre wholesalers worked with the Commerce Commission and independent testing partner, SamKnows.