Press Release – Commerce Commission The Commerce Commission announced today it will keep regulation in place for three wholesale telecommunications services to continue to promote competition and protect consumers. The three wholesale services are number portability, interconnection with …
The Commerce Commission announced today it will keep regulation in place for three wholesale telecommunications services to continue to promote competition and protect consumers.
The three wholesale services are number portability, interconnection with a fixed public switched telephone network (PSTN), and mobile co-location.
“After consulting with the sector, and interested parties, our view is that these services continue to play an important role in the market and should remain regulated for now,” said Telecommunications Commissioner Tristan Gilbertson.
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Latest broadband report confirms improved performance of premium fibre plans
The latest report from the Commerce Commission’s Measuring Broadband New Zealand programme shows that the performance of Fibre Max plans has improved substantially.
This follows a collaboration between the Commission, its independent testing partner, SamKnows, and the industry, to identify and fix performance issues with premium fibre plans.
“Overall performance is now in line with advertised speeds. There is no noticeable dip in performance during peak hours and performance differences across the country have been smoothed,” says Telecommunications Commissioner Tristan Gilbertson.
The report shows the average download speed of Fibre Max plans has increased by more than 200 Mbps, or 35%, since the previous report, to around 840 Mbps.
iTWire Thursday, 01 April 2021 11:55 NZ Commerce Commission completes consumer mobile phone bills review Featured
New Zealand’s competition enforcement agency, The Commerce Commission, has completed its review of consumer mobile phone bills following feedback from the telecommunications industry on their plans for providing customers with more “meaningful product and service comparisons” and to guard against overspending.
Completion of the review comes after the Commission published an open letter in September 2020, asking telcos Spark, Vodafone and 2degrees to share their customer service plans. This was accompanied by a report from Schiff Consulting, aspects of which were later contested by the industry.
The
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Commission completes review of consumer mobile phone bills
The Commerce Commission has published a letter confirming it has completed its review of consumer mobile phone bills along with updated analysis addressing feedback from the telecommunications industry.
In September 2020, the Commission published an open letter to Spark, Vodafone and 2degrees asking them to share their plans for providing their customers with more meaningful product and service comparisons and to guard against overspending. This was accompanied by a report from Schiff Consulting, aspects of which were later contested by the industry.
In response to industry submissions Schiff Consulting has now refined the ‘right planning’ aspect of its analysis for some customers who used less than their quota in every month.