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Airlines and airports creating digital companions to keep passengers informed during COVID-19

With travel restrictions and pre-departure testing requirements constantly changing, passengers are presented with more travel information than ever before. Here, we take a look at how air transport stakeholders from the likes of United Airlines, Delta, Changi Airport Group, Airbus, Singapore Airlines, Airports Council International (ACI) World and Apple Maps are turning to digital means to streamline the booking process, keep passengers informed and inspire confidence in travel. One-stop online platforms Using United Airlines’ Travel-Ready Center customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel. A number of airlines recently launched their own digital platforms that contain all necessary information pre-travel. United Airlines, for instance, unveiled its Travel-Ready Center where customers can review COVID-19 entry requirements, find local testing options an

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