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Illinois American Water to Conduct Annual Water System Maintenance Program in Des Plaines (Provided by Illinois American Water ) Beginning June 8, 2021, maintenance of the fire hydrant system in Des Plaines will occur and continue throughout the Fall. During this period, fire hydrants will be evaluated for functionality, repaired when necessary, and flushed. The process of periodically flushing hydrants is essential in identifying fire hydrants in need of repair and maintaining optimal water quality throughout the potable water distribution system.
Through the discharge of water from the fire hydrant(s), water flow rates are increased to provide a scouring effect that removes mineral deposits that may accumulate in the water main. While the majority of mineral deposits are removed from the hydrant discharge, it is not uncommon for customers to experience a temporary discoloration of water within their residence or dwelling. The removal of these deposits is critical in main
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CRYSTAL LAKE, Ill. Aptar Introduces a Fully Recyclable Mono-Material Pump Source: AptarGroup, Inc.
Updated 5/19/2021 9:18 AM
For the second year in a row, Illinois American Water, a subsidiary of American Water Company (NYSE: AWK), has received the J.D. Power award for ranking highest in customer satisfaction among large water utilities in the Midwest according to the J.D. Power 2021 U.S. Water Utility Residential Customer Satisfaction StudySM.
Illinois American Water also ranked #1 in the Midwest in the 2016 study, which was the first year for the J.D. Power Water Utility Residential Customer Satisfaction Study. The study measures satisfaction among residential customers of 90 water utilities that deliver water to at least 400,000 customers and is reported in four geographic regions and two size categories: Midwest Large, Midwest Midsize, Northeast Large, Northeast Midsize, South Large, South Midsize, West Large and West Midsize. Overall satisfaction is measured by examining 32 attributes in six factors (listed in order of importance): quality and reliability; price; conservati
Illinois American Water tops J.D. Power study
May 18, 2021
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BELLEVILLE For the second year in a row, Illinois American Water, a subsidiary of American Water Company, has received the J.D. Power award for ranking highest in customer satisfaction among large water utilities in the Midwest according to the J.D. Power 2021 U.S. Water Utility Residential Customer Satisfaction Study.
Illinois American Water also ranked No. 1 in the Midwest in the 2016 study, which was the first year for the J.D. Power Water Utility Residential Customer Satisfaction Study. The study measures satisfaction among residential customers of 90 water utilities that deliver water to at least 400,000 customers and is reported in four geographic regions and two size categories: Midwest Large, Midwest Midsize, Northeast Large, Northeast Midsize, South Large, South Midsize, West Large and West Midsize.
Illinois American Water Completes Water Tank Improvement in Bolingbrook
Updated 5/14/2021 11:42 AM
Illinois American Water is finishing improvements to a water tank located near the cross streets of King Drive and 115th street in Bolingbrook as part of a statewide effort to upgrade water storage units in Illinois. Last year, water tanks across the state including in communities such as Champaign, Pontiac, Peoria and Shiloh received face lifts, totaling an investment of approximately $3.7 million.
The Bolingbrook tank is a 3,000,000-gallon ground storage tank and the work is expected to be completed next week. The investment included an overcoating on the outside of the storage tank and spot welding and coating on the interior floor. New logos were also added to the exterior of the tank. The total investment is approximately $463,000.