DURHAM, N.C. (WTVD) Pivot is a word we ve heard a lot during the pandemic and we ve all had to make a quick turn in our lives. But one local restaurateur actually planned to pivot before the pandemic.
A year on from the start of the COVID-19 pandemic in the United States, we know that online ordering, contactless pickup and delivery, are all things every surviving food-service business had to incorporate into its business model in 2020.
The man behind Rise Southern Biscuits had the jump on almost everyone. We had been working on that for about a year and a half. So we were in really good shape when the pandemic hit, said Tom Ferguson.