Shoppers want seamless store-online experience: survey 08:00 | 08/05/2021
Shoppers world-wide expect a seamless experience between stores and online and are increasingly shopping on the internet, according to a report by Zebra Technologies Corporation.
A customer checks products online. More and more consumers expect a seamless experience between stores and online - VNS Photo
The 13th annual Global Shopper Study said there was a 60 per cent increase in online orders in the last three months.
In the Asia Pacific including Viet Nam 70 per cent of shoppers preferred delivery of items rather than picking them up at a store, while 65 per cent of people who like to shop at stores preferred contactless payment options.