RPA Helps Employees Achieve Their Full Potential, Work Better and Happier
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Robotic Process Automation solutions are poised for tremendous growth in the year ahead, as it plays an increasing role in the changing face of the world’s workforce. The real value for businesses comes in how RPA improves infrastructure, allowing for better interactions with the customer, Technologent’s Kevin Buckley, Business Automation Executive, explains.
RPA continues to change the face of modern businesses as it provides companies with a competitive advantage through its ability to automate repetitive tasks.
It’s important for companies to make sure their people are on board, by getting them excited about skipping the mind-numbing work they hate. When employees can’t get to real work that is what makes good people leave.
COVID-19 Reinforces Need for Federal Consumer Data Privacy Laws
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COVID-19 may have kept some companies from preparing for the changes that the California Consumers Privacy Act (CCPA) brought in 2020, but it is coming sooner and harder than most companies expect. Where consumer data privacy is headed and the possibility of a federal equivalent, among other topics, are addressed by Global IT Solutions provider Technologent’s Chief Information Security Officer Jon Mendoza.
Currently, 47 states of the Union have weak or nonexistent data privacy laws.
The CCPA allows consumers access to the information a company has on them, as well as the list of other groups that the company has shared or sold the same information. If a company violates these rules, a consumer has the right to sue.