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Marriott, Accor begin contactless technology efforts: Travel Weekly

By Donna M. Airoldi, Business Travel News  | | Marriott International is testing contactless arrival kiosks at several select-service properties and contactless grab-and-go marketplaces at two Fairfield by Marriott hotels, the company announced this week. Both concepts build upon ongoing measures to boost traveler confidence while reinforcing Marriott s Commitment to Clean program, according to the company. The arrival kiosks give guests the option to skip the front desk and complete a three-step process for check-in, with room keys created on the spot, according to Marriott. Antimicrobial technology is built into the kiosks touchscreen glass, powered by UV light to kill bacteria and viruses. Before departure, guests can use the kiosks for contactless check-out and to view their folio. They also can use the app to enroll in Marriott s Bonvoy loyalty program.

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