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DBusiness Magazine ACSI Report: Satisfaction with Federal Government at Lowest Point Since 2015 Citizen satisfaction with the federal government fell 4.4 percent to a score of 65.1 out of 100, according to the American Customer Satisfaction Index’s Federal Government Report 2020, published by ACSI in Ann Arbor. Citizen satisfaction with the federal government is at its lowest point since 2015, according to the ACSI. // Stock photo Citizen satisfaction with the federal government fell 4.4 percent to a score of 65.1 out of 100, according to the American Customer Satisfaction Index’s Federal Government Report 2020, published by ACSI in Ann Arbor. “For the third straight year, satisfaction with the federal government takes a turn for the worse,” says Forrest Morgeson, assistant professor of marketing at Michigan State University and director of research at the ACSI. “Marred by the COVID-19 pandemic, a contentious run-up to the November federal elections, and uncertainty fo

United statesForrest morgesonDepartment of treasuryMichigan state universityAmerican customer satisfaction indexFederal government reportஒன்றுபட்டது மாநிலங்களில்துறை ஆஃப் கருவூலம்மிச்சிகன் நிலை பல்கலைக்கழகம்அமெரிக்கன் வாடிக்கையாளர் திருப்தி குறியீட்டுகூட்டாட்சியின் அரசு அறிக்கை