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Ombudsman to get extra £1 66m - but faces axe if standards don t improve | News

It was asking for a lot - Ombudsman cuts budget increase demands | News

By John Hyde2021-03-11T15:31:00+00:00 The Legal Ombudsman is set to scale back plans for a 19% budget increase after admitting it was ‘asking for a lot’. The Office for Legal Complaints, which oversees the complaints body, had wanted to increase spending to £15.26m for 2021/22 to deal with a backlog of thousands of unopened cases. But OLC chair Elisabeth Davies admitted this week that following widespread opposition from lawyer representative groups that the business plan and budget will be revised. The new budget forecast has not been revealed, but has been agreed by the OLC board and will be considered by the Legal Services Board when it meets later this month.

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Vaccino Pfizer | caos dosi | Arcuri alle vie legali Ue Denunce da Stati non previste
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Solicitors refuse to back ombudsman s 19% budget rise | News

The Office of Legal Complaints is consulting on a business plan and budget for 2021/22 which includes a 19% rise in spending to £15.26m. That figure, according to the OLC’s figures, would then rise again in 2022/23, to £16.16m. A similar appeal to increase the budget was made – and subsequently rejected -  in 2020 and in its response to the consultation the Law Society has publicly questioned how the ombudsman can ask for more funding at such a precarious time for so many in the profession. David Greene, president, said: ‘Like all of us LeO is operating in a challenging environment because of the pandemic but with incomes hit due to the decline in the economy LeO seems out of step to request an increase in resources on this scale. Especially when LeO’s performance over the last year is a real concern, with a steep rise in its backlog and decline in the number of cases closed, even taking into account the impact of the pandemic.’

Assessing complaints about the ombudsman? Yours for £20k

2021-01-08T16:16:00+00:00 Super-model Linda Evangelista once suggested she wouldn’t wake up for any less than £10,000. So it’s unlikely she would be interested in helping to turn around the ailing Legal Ombudsman service for just double that. The Office for Legal Complaints is seeking a new service complaints adjudicator to provide an independent and impartial review of complaints about its service at the final stage of the complaints process. Given the ombudsman has had to beg for a £2.5m hike in its budget and recently described an ‘unsustainable’ 5,000 people soon waiting for an investigation into their issue with their lawyer, it’s likely the service might be fielding a few complaints in the coming months.

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