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December 23, 2020 at 4:29 PM
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Over the past decade, the role of legal operations has grown in strategic importance by embracing digital transformation. Legal operations professionals have successfully leveraged digital technologies to bring efficiency and innovation to corporate legal processes. Their efforts have played a critical role in guiding organizations through the disruption and uncertainty associated with the Covid pandemic. As organizations look to the future, legal operations will play a vital role in delivering efficiencies in the delivery of legal services.
According to the 2020 Annual Law Department Operations Survey, the greatest challenge legal operations professionals are currently facing is around delivering measurable business value. The top challenge that survey respondents expect to face over the next three years is “cost containment and savings or managing the budget.” In light of this, selecting technology partners that will deliver what they pro