Credit union board and committee members relish their opportunities to attend industry training events and conferences. These events provide an opportunity to learn new ideas, find solutions to problems and network with peers and colleagues.In the current business and public health environment, many conferences and training sessions have gone virtual. They may look and feel different from in-person gatherings, but the benefits of virtual events can be just as fruitful. (read more)
Member expectations for rapid innovation, digital-first technology and seamless accessibility is impacting everything we do, especially since COVID-19. As the business of payments continues to rapidly evolve, credit unions need to be more sensitive to what payment solutions they are offering to their members as well as ensuring the end-user experience is meeting the needs and preferences of those members. The bottom line is – competing and winning requires a credit union to deliver an exceptional payments experience on the member’s terms, leveraging digital solutions at an accelerated pace. (read more)