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yellow.ai Raises $78.15M in Funding yellow.ai, a San Francisco, CA-based customer experience (CX) automation platform, raised $78.15M in Series C funding. The round, which brought total funding raised so far to $102.15M, was led by WestBridge Capital with participation from Sapphire Ventures, Salesforce Ventures and Lightspeed Venture Partners. Led by Raghu Ravinutala, CEO and Co-Founder, yellow.ai enables enterprises to leverage its proprietary NLP engine and platform to build chatbots and voice bots, in 100+ languages, across 35+ channels that automate functions like Customer Support, Customer Engagement, Conversational Commerce, and Employee Experience. The platform, which comes pre-integrated with enterprise applications like Salesforce, Shopify, Cisco, Avaya, SharePoint, and 100 more, is used across 50+ countries by 700+ enterprises, including Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Ship

United statesUnited kingdomSan franciscoRaghu ravinutalaBiogen internationalWestbridge capitalSapphire venturesSalesforce venturesLightspeed ventureCustomer supportCustomer engagementConversational commerceEdelweiss brokingSiemens limitedWaste connectionsAmerican bureau