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The diversity of its solutions, customer focus, and deep customization help it fill the white spaces in the market and expand in diverse industries
LONDON, Feb. 24, 2021 /PRNewswire/ Based on its recent analysis of the European Contact Center-as-a-Service (CCaaS) market, Frost & Sullivan recognizes inConcert with the 2020 European Enabling Technology Leadership Award. Its keen understanding of market dynamics, customer demands, and industry Mega Trends has helped the company design a remarkable product portfolio and position itself as an industry challenger. Its inConcert Omnichannel Contact Center solution has steadily gained traction in the market by helping businesses enhance their customer service capabilities, reduce costs, and energize business operations.
inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution
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inConcert Commended by Frost & Sullivan for Enhancing Customer Service with its End-to-End Omnichannel Contact Center Solution
prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.
Lumen Acclaimed by Frost & Sullivan for Boosting Enterprise Customer Web Application Security with Its Holistic Web Protection Solution
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The Lumen platform s reliability and product performance simplifies and streamlines secure application experiences for its customers
LONDON, Feb. 18, 2021 /PRNewswire/ Based on its recent analysis of the global holistic web protection market, Frost & Sullivan recognizes Lumen Technologies with the 2021 Global New Product Innovation Award for its Holistic Web Protection solution. The platform enables businesses to identify and mitigate various cybersecurity threats through networking, Edge computing, security, and collaboration. It combines distributed-denial-of-service mitigation (DDoS), web application firewall (WAF), and bot risk management (BRM) technologies to achieve optimal efficiency and cost-effectiveness.