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One of San Diego’s main health care systems, Scripps Health, had its technology servers hacked on May 1. Here’s what happened in the last week, what we know.
Scripps Health officials are not answering specific questions about Saturday’s cyberattack, but someone is responding to patients’ questions via Scripps Facebook account.
On Monday afternoon, the heath-care provider had one of its media representatives send a statement from what appeared to be a personal Gmail account, reports NBC 7 s Dana Griffin.
Sheridan is recovering at home after a two-hour shoulder surgery Monday at Scripps Carmel Valley. He went in with some concerns but said he got the same level of care he expected before the cyberattack.
“I was worried going in that something was going to be different,” Sheridan said. “I was very happy to have my shoulder surgery go on as planned.”
Sheridan contacted his health-care providers via Facebook s Instant Messenger app.
As Scripps Health continues to address the cyberattack from this past weekend, our facilities remain open for patient care, including our hospitals, emergency departments, urgent care centers, Scripps HealthExpress locations and other outpatient facilities. Our technical teams and vendor partners are working tirelessly to resolve issues related to the cyberattack as quickly as possible.
Scripps also said the cyberattack had prompted some patients to reschedule appointments and would be contacting them to do so. It s not clear how that contact would be made, since it appeared Scripps email servers were affected by the outage. Patients who had appointments in the next several days can call 800-SCRIPPS for more information. Scripps.org was still down on Monday.