The COVID-19 pandemic is heightening stress and workloads at health care organizations of all kinds. That makes it incumbent on the physicians leading these organizations to enhance their communication during this ongoing crisis, sharing the right information at the right time.
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“It’s important for us to recognize that our employees trust us in our communication with them,” Suja Mathew, MD, chair of medicine for Cook County Health and Hospitals System in Chicago, said during a recent AMA webinar.