Eighteen local banks are now offering Chinese-English bilingual services at more of their branches 113 branches in the north, 28 in central Taiwan and 31 in the south, data released yesterday by the Financial Supervisory Commission (FSC) showed.
At 50 branches, state-owned Bank of Taiwan (BOT, 台灣銀行) offers bilingual services at the highest number, with 40 branches in the north, five in central Taiwan and five in the south, FSC data showed.
E.Sun Commercial Bank (玉山銀行) and Taiwan Business Bank (台企銀) share second place, with 17 branches offering bilingual services, FSC data showed.
“We noticed that banks developed their bilingual services differently,
COVID-19: Banks limit in-person operations
By Kao Shih-ching / Staff reporter
E.Sun Commercial Bank (玉山銀行) has asked employees at its Taoyuan branches to stop visiting clients due to the COVID-19 situation, it said on Wednesday.
While operations at its 11 branches in Taoyuan remain normal, the bank said that it is mulling whether to have marketing staff, account officers, customer relationship managers and financial advisers there work from home.
Staff at the bank’s trading room at its Taipei headquarters would begin teleworking or work at remote offices from today, while those in other divisions, such as information, personal finance and foreign exchange, might be asked to work remotely if more infections occur, E.Sun said.
Two banks set goal of all bilingual service by 2026
ENGLISH PROFICIENCY: E.Sun Bank, which has 139 local branches, and Hua Nan Bank, which operates 186, are set to take up the FSC’s bilingual challenge
Staff writer, with CNA
E.Sun Commercial Bank (玉山銀行) and Hua Nan Commercial Bank (華南銀行) on Tuesday said that they would make all of their branches bilingual by 2026, with their employees proficient in English.
E.Sun Financial Holding Co (玉山金控) wholly owns E.Sun Bank, which has 139 branches in Taiwan, while Hua Nan Financial Holding Co (華南金控) owns Hua Nan Bank, which has 186 branches.
Since last year, the Financial Supervisory Commission (FSC) has been pushing local banks to become bilingual in a bid to boost the competitiveness of the banking sector.