Eighteen local banks are now offering Chinese-English bilingual services at more of their branches — 113 branches in the north, 28 in central Taiwan and 31 in the south, data released yesterday by the Financial Supervisory Commission (FSC) showed.
At 50 branches, state-owned Bank of Taiwan (BOT, 台灣銀行) offers bilingual services at the highest number, with 40 branches in the north, five in central Taiwan and five in the south, FSC data showed.
E.Sun Commercial Bank (玉山銀行) and Taiwan Business Bank (台企銀) share second place, with 17 branches offering bilingual services, FSC data showed.
“We noticed that banks developed their bilingual services differently,