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Boulder, Colo. (PRWEB) May 12, 2021 LogRhythm, the company powering today’s security operations centers (SOCs), today announced it would be participating
Courtesy of Olympus
Due to the COVID-19 pandemic, the Pomeranian Medical University in Poland (PMU) wanted to redesign how they deliver knowledge to both the students and the scientific community while enhancing educational standards. When seamless education on-site became limited, virtual presence systems offered a new learning experience. Therefore PMU decided to implement in the university hospital Samodzielny Publiczny Szpital Kliniczny Nr 2 Pomorskiego Uniwersytetu Medycznego a solution that addresses the challenge of remote collaboration with clinical experts and students – the Olympus medical virtual presence system MedPresence.
Meanwhile, a group of doctors from the hospital needed a reliable tool to improve teamwork during robotic surgeries, a critical factor for patient outcomes and safety. For this purpose, they are now using another Olympus solution – VaultStream.
Highly flexible and cloud-agnostic, the platform can scale up to support 200,000 customer service agents simultaneously. What’s more, InterACT s microservices-based cloud architecture aids in server optimization and allows any deployment model, including cloud-based, on-premises, and hybrid configuration. The flexibility allows for gradual shifts to the cloud and CXone.
A fully managed customer experience platform, NICE’s CXone connects customer journeys across channels and offers insights from all touchpoints. CXOne Quality Management Analytics, CXone Interaction Analytics, and Nexidia Analytics can all seamlessly integrate into InterACT.
As for security, InterACT is compliant with the latest standards, including CVSSv3 and TLS1.3. The platform also employs advanced authentication and authorization solutions, such as Active Directory, Active Directory Federation Service (ADFS), Security Assertion Markup Language (SAML), and OpenID.