Phone issue resolved at Greenfield courthouse
The Franklin County Justice Center on Hope Street in Greenfield has repaired its phone system. STAFF PHOTO/PAUL FRANZ
The Franklin County Justice Center on Hope Street in Greenfield has repaired its phone system. STAFF PHOTO/PAUL FRANZ
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GREENFIELD The Franklin County Justice Center’s phone system was up and running as of Tuesday afternoon, after being inoperative for about 10 days.
The Trial Court’s Judicial Information Services Department, which is responsible for the court’s technology systems, worked with multiple telecommunication and network partners to identify the cause of the phone system’s outage and worked with provider Verizon to address the ongoing issues, Trial Court spokesperson Erika Gully-Santiago said Wednesday.
Conclusion
Does SCRPFC process documents in compliance with Sections 3(a)(1)(2), 3(b)(1), 4(d), and 8(c) of Supreme Judicial Court (SJC) Rule 1.25?
Yes
In addition to concluding on our audit objective, we identified an issue we believe warrants SCRPFC’s attention, which we have disclosed in the “Other Matters” section of this report.
To achieve our objective, we gained an understanding of the internal controls we deemed significant to our audit objective by reviewing applicable laws and regulations and conducting interviews with employees at SCRPFC, the Trial Court Judicial Information Services Department (JISD), the Trial Court Fiscal Affairs Department, the Trial Court Internal Audit Department, and the Trial Court E-Courts Program Office.