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Don t trust caller ID on phones, says Ofcom
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BBC reporter records phone call with fraudster
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House builders should drop appalling gagging orders
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BBC News
By Dan Whitworth
image captionOmar says Virgin Media s mistake has damaged him financially, emotionally and mentally
Omar Khalid says a mistake by his broadband company Virgin Media damaged his credit score for years and cost him thousands of pounds. The effect it s had on me has been significant. I can t tell you how much stress, how much anxiety is there for me on a daily basis.
Virgin Media has apologised and says it intends to work with Mr Khalid to find a resolution .
This all started back in early 2018 when Mr Khalid cancelled his broadband contract.
He wasn t immediately able to send back some equipment so was marked down as being £40 in debt.
Concerning rise in pre-teens self-injuring
By Dan Whitworth and Simon Maybin
File on 4
image copyrightGetty Images
Hospital admissions of nine to 12-year-olds because of self-injury across the UK are averaging 10 a week, according to data analysed by a BBC File on 4 investigation.
The rate has doubled in six years, the latest annual figures indicate.
One leading expert says the rise is concerning , and that self-harm seems to be spreading down the age range .
Health departments from the UK s four nations say they are committed to children s mental wellbeing.
As a result of the BBC s investigation, the National Association of Headteachers and the Royal Colleges of Emergency Medicine and GPs are backing calls for primary school teachers to be given training to help spot the signs of pupils who may be hurting themselves.