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Dartmouth-Hitchcock Health opens telehealth urgent care service
Lebanon, N.H.-based Dartmouth-Hitchcock Health on Wednesday launched a virtual urgent-care service with telehealth company MDLive.
The 24/7 virtual urgent-care service will connect patients to clinicians at Dartmouth-Hitchcock through a phone call or video visit, in an effort to avoid having patients travel to an emergency department or physical urgent-care clinic for minor, non-emergency conditions like allergies, bug bites or the flu. Physicians from MDLive s medical group will provide back-up coverage.
Hospitals experienced a rapid rise in telehealth use in the wake of the COVID-19 pandemic, and many executives have spent recent months figuring out how to sustain that momentum and best integrate the practice into their services long-term. Dartmouth-Hitchcock used to average three telehealth visits per week, but in the early days of the pandemic telehealth visits shot up to 2,000 a day, health system CEO Dr. Joanne
Monadnock Community Hospital in Peterborough has partnered with Dartmouth-Hitchcock Connected Care and Center for Telehealth to offer intensive care neonatology and emergency psychiatry to its patients via telemedicine.
MCH is one of 31 rural hospitals in New England currently partnering with D-H Connected Care to provide patients with prompt access to specialty care which may not be available locally.
âThe birth of a baby is a complex process and adjusting to life outside the motherâs body can sometimes require a higher level of care,â a Dartmouth-Hitchcock news release states. âTeleICN provides 24/7 real time assessment and treatment recommendations for babies born at MCH. TeleICN has been shown to reduce transfers, helping to keep patients and their families closer to home.â