8335 Culebra Road
Again, you
MUST schedule an appointment over the phone to receive the vaccine at either location. Walk-ins will not be accepted.
WellMed is asking those trying to schedule appointments via phone to be patient and persistent. Due to the high call volume, callers who cannot get through to a customer service representative are encouraged to keep calling back.
If phone lines are overwhelmed, you will hear one of two messages:
On a cell phone: “The line you are trying to reach is out of service.”
On a landline: “All circuits are busy. Please try your call later.”
Also, if you are cut off after getting through to the recorded greeting, it means all operators are on calls. It is also possible the call will not go through at all. These all are issues with the phone service provider.