WorkForce Software is a Gold Medalist and Champion in 2020
SoftwareReviews Workforce Management Reports
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LIVONIA, Mich., Jan. 14, 2021 /PRNewswire/ WorkForce Software, a leading global provider of cloud-based workforce management solutions, today announced that it has been recognized as the #1 workforce management vendor in both the 2020 Workforce Management Data Quadrant and 2020 Workforce Management Emotional Footprint reports from SoftwareReviews. SoftwareReviews is a division of IT research and advisory firm Info-Tech Research Group.
The SoftwareReviews Data Quadrant and Emotional Footprint reports are based on feedback from real end users of leading workforce management vendors. The Data Quadrant report rates vendors based on product features and vendor capabilities. The Emotional Footprint report rates users overall feelings about the vendor-client relationship and product effectiveness.
People & changes: Tax Collector s CIO wins Info-Tech CIO Award
The Ledger
Crawford receives Info-Tech CIO award
Terri-Anne Crawford, chief information officer at the Polk County Tax Collector s Offices was recognized by Info-Tech Research Group, a leading IT research and advisory firm, as a 2020 Info-Tech CIO Awards winner. Crawford joined the Tax Collector s Office in February 2012. She directs leadership in the areas of information technologies’ support services, application development and project management. Under Crawford s direction, the IT department has developed systems such as a customized customer queuing system linked directly to a customer feedback system. These systems are instrumental in providing discreet data to the Business Intelligence program, providing information to improve the customer experience and gain operational efficiencies. The organization’s vision is to change the public’s perception of government; Since 2016, the Info-Tech CIO Awards have rec
TORONTO If you bought a PC between 1998 and 2010, chances are it came with Microsoft products already installed. And if it did, you could be eligible to get back hundreds of dollars without proof of purchase. A class-action lawsuit alleges that Microsoft and Microsoft Canada inflated prices and were engaged in anti-competitive behavior. As a result, Canadians are now eligible to get back up to $250, without a receipt, for PC versions of Microsoft software they purchased individually or that came pre-installed on computers. “It almost sounds too good to be true, but it is legit,” said Carmi Levy, a tech expert and director with Info-Tech Research Group of London, Ont.
Data-driven 2021: Predictions for a new year in data, analytics and AI
A tumultuous 2020 has had many in the industry pondering what comes next, yielding almost 50 pages of predictions, from more than 30 companies, delivered to my inbox. Here s a roundup of many of the 2021 predictions, broken down into the topics that garnered the most conjecture.
December 31, 2020 14:00 GMT (06:00 PST) | Topic: Big Data Analytics
Towards the end of each year, I receive a slew of predictions, from data/analytics industry executives and luminaries, focused on the year ahead. This year, those predictions filled a 49-page-long document.
While I couldn t include all of them, I ve rounded up many of this year s prognostications, from over 30 companies, in this post. The roster includes numerous well-known data/analytics players, including
Software Users Review IT Asset Management Vendors for Satisfaction, Revealing Top Five Through SoftwareReviews
Software Users Review IT Asset Management Vendors for Satisfaction, Revealing Top Five Through SoftwareReviews
SoftwareReviews, a division of world-class IT research and consulting firm¯Info-Tech Research Group, has published its¯2020 IT Asset Management Emotional Footprint Awards, naming five vendors as champions. The following vendors are leaders according to the feedback provided by their end users via SoftwareReviews comprehensive online survey.
Micro Focus Asset Manager
USU Valuemation What makes the SoftwareReviews Emotional Footprint different? Inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation. Together they create a powerful indicator of overall user feeling toward the vendor and its product from the software users point of view. SoftwareReviews calls thi