NEX Great Lakes Buoys A-School Students Placed on ROM After Holiday Break Photo By Kristine Sturkie | NEX Great Lakes, Illinois, supported Naval Station Great Lakes Training Support Center.. read moreread more Photo By Kristine Sturkie | NEX Great Lakes, Illinois, supported Naval Station Great Lakes Training Support Center A- School students placed in a 14-day restriction of movement (ROM) after returning from the holiday break Dec. 28, 2020 – Jan. 8, 2021. NEX Great Lakes offered its Quarantine Program which allowed students to purchase select merchandise which was then delivered to the Barracks Quarterdeck free within 24 hours. The Navy Exchange Service Command (NEXCOM) is comprised of 14,000 personnel worldwide facilitating six business lines, NEX retail stores, the Navy Lodge Program, Telecommunications Program, Navy Clothing and Textile Research Facility, Ships Store Program
“We were contacted by base leadership to lend our support to the 4,500 A-School students who were required to ROM after the holiday break,” said Christopher Ponchak, General Manager, NEX Great Lakes. “By utilizing our NEX Quarantine Program, we were able to offer a variety of food, beverages and other basic items since students couldn’t leave their rooms.”
To let the students know about the NEX Quarantine Program, the NEX staff provided them with a QR code before and after the holiday break. The QR code gave the students electronic access to the NEX merchandise order sheet. Once students gained access to the order sheet, they selected the items they wanted to purchase and sent it to the NEX. Once received, the NEX fulfilled the order, contacted the student to complete the transaction and then delivered the merchandise to the barracks quarterdeck for free, typically within 24 hours. The NEX offered the program to students from Dec. 28. 2020 – Jan. 8, 2021.