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Account Executive / Senior Account Executive
prolificnorth.co.uk - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prolificnorth.co.uk Daily Mail and Mail on Sunday newspapers.
cityCURRENT Launches Business Division GROWTHcurrent to Help People Amid COVID-19 Crisis
tennesseedaily.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tennesseedaily.com Daily Mail and Mail on Sunday newspapers.
Joining the dots between circumstance & education
ukauthority.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ukauthority.com Daily Mail and Mail on Sunday newspapers.
May 26, 2021
Role Purpose
The role of this Helpdesk Agent is to provide technical software support to users of the Momentum Engagement platforms such as [URL Removed] the VIA suite and the Momentum client and adviser mobile apps.
Responsibilities and work outputs
Provide excellent service to the users of the Momentum Engagement platforms including clients, advisers, internal employees and Channel management by:
Resolving first-line technical software support queries of users of the Momentum Engagement platforms, according to expected standards of service delivery and within agreed SLAs:
Displaying excellent verbal and written communication skills.
Accurately logging details of the queries as per the defined Problem management process to enable record keeping and trend analysis of interactions.
By: Barry Mangold
After more than two decades at Greenvale Elementary, Julie McQueen left her teaching job, she said, because of a growing feeling that she was going to be fired.
“I felt like they were just adding up paperwork to fire me and I didn’t want them to have that power. I wanted it to be my choice,” McQueen told News 9.
McQueen was still battling cancer when she left the Western Heights School District. She was diagnosed with the disease in 2018.
Throughout the start of the 2020-2021 school year, McQueen admits her attendance was not perfect. Doctors appointments and sudden illness led her to take off multiple days.