Lincolnshire Police s Five Step Rule.
The force currently answer between 850 and 1,000 calls a day in their Force Control Room, and are anticipating even more calls to their emergency 999 line and the 101 number.
With this in mind, Lincolnshire Police are asking for people to consider the best option to contact the force and have created “The Five Step Rule”:
Please consider the following:
2. Is the information already on our website? Check on line at lincs.police.uk
3. Has a crime already happened, report it on-line at lincs.police.uk reporting & advice
4. Call 101 if you want to report a non-emergency or speak to someone specific
Durham Police call handlers are up for national awards Picture: TOM BANKS TWO Durham police call handlers have been shortlisted for a prestigious award. Erica Brown and Demi Haggar are finalists in the APD Control Room Awards which recognise the extraordinary commitment and selfless service to the public provided by control room heroes across the country. The fourth annual event is being held virtually this year and will celebrate the inspiring work of control room teams and individuals on May 14. Entries were received from nearly 100 organisations across England, Scotland, Wales and Ireland and almost 500 control room employees were nominated individually or as a team member.