Study suggests smart assistant design improvements for deaf users
College of Information Sciences and Technology researchers recently found that deaf and hard-of-hearing users regularly use smart assistants in homes, workplaces and mobile devices.
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Study suggests smart assistant design improvements for deaf users
Jessica Hallman
January 07, 2021
UNIVERSITY PARK, Pa. Despite the inherent challenges that voice-interaction may create, researchers at the Penn State College of Information Sciences and Technology recently found that deaf and hard-of-hearing users regularly use smart assistants like Amazon’s Alexa and Apple’s Siri in homes, workplaces and mobile devices.
The work highlights a clear need for more inclusive design, and presents an opportunity for deaf and hard-of-hearing users to have a more active role in the research and development of new systems, according to Johnna Blair, an IST doctoral student and member of the research team.
Study suggests smart assistant design improvements for deaf users
Despite the inherent challenges that voice-interaction may create, researchers at the Penn State College of Information Sciences and Technology recently found that deaf and hard-of-hearing users regularly use smart assistants like Amazon’s Alexa and Apple’s Siri in homes, workplaces and mobile devices.
The work highlights a clear need for more inclusive design, and presents an opportunity for deaf and hard-of-hearing users to have a more active role in the research and development of new systems, according to Johnna Blair, an IST doctoral student and member of the research team.