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As COVID-19 Shut Off Moratoriums Expire, New Mexico PRC Issues Order Protecting Customers Waiting For Relief Funds

As COVID-19 Shut Off Moratoriums Expire, New Mexico PRC Issues Order Protecting Customers Waiting For Relief Funds PRC News: SANTA FE The New Mexico Public Regulation Commission (PRC) issued an order May 5 providing protection to customers who are waiting for an application for relief funds to process. The order comes just as moratoriums on disconnections expired May 4, for small water, gas and rural electric cooperative utilities, allowing these utilities to begin serving disconnection notices to residential customers who were previously protected. PRC considered emergency health conditions the highest priority and worked with utilities to ease concerns regarding disconnections. Payment plans are being offered by utility companies to assist customers in paying off their past due balances.

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