Vodafone, Spark, 2degrees agree to Commerce Commission changes Tuesday, March 9, 2021 Radio New Zealand
Three big telecommunication companies have agreed to make it simpler for people to compare and choose between providers.
Vodafone, Spark and 2degrees have agreed to implement changes drawn up by the Commerce Commission to improve choice.
The operators will now have to:
Provide 12-months usage and spend information to customers
Provide an annual usage and spending summary to customers, including a prompt to consider whether they are on the right plan
Promote the development of a comparison tool which will allow consumers to choose between providers and plans