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Paytm Payments Bank empowers FASTag users with fast redress mechanism February 26, 2021 Helps 2.6 lakh users get refunds for wrong toll charges Paytm Payments Bank Ltd (PPBL) has announced that it has facilitated refunds for 2.6 lakh FASTag users who were charged incorrectly by toll plazas in the year 2020. It has set up a fast redressal mechanism, which identifies incorrect deductions and raises claims to reverse the extra charges. While FASTags ensure automatic payment of toll charges, sometimes issues with systems and processes present at the toll plaza result in deduction of more than the applicable charges. Redressal mechanism To expeditiously resolve all such customer complaints, PPBL has put in place a dispute management process that audits all customer complaints, associated toll transactions, and issues raised by the toll plazas.

Satish guptaPaytm payments bankNational electronic toll collectionPaytm payments bank ltdPayments bank ltdPayments bankசத்தீஷ் குப்தாபாய்த்ம் கொடுப்பனவுகள் வங்கிதேசிய மின்னணு சுங்கவரி சேகரிப்புபாய்த்ம் கொடுப்பனவுகள் வங்கி லிமிடெட்கொடுப்பனவுகள் வங்கி லிமிடெட்கொடுப்பனவுகள் வங்கி