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Parents have received almost no tech support from schools while their children have been learning from home over the past year. So in addition to serving as short-order cooks and hall monitors, parents have also had to become IT experts.
With all the required software, hardware, and online tools, it’s inevitable that your child will need your help setting something up. However, instead of trying to fix things while on camera and potentially embarrassing your kid, you can help out remotely, if you are both on a Mac.
Just as Windows has its Remote Desktop Connection solution, Apple’s screen-sharing feature in Messages and built-in Virtual Network Computing (VNC) client. Both will allow you to remote into their Mac to troubleshoot issues without interrupting their learning session, or showing up on camera in whatever you’re calling work attire these days.