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Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere
Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs
New Service Cloud innovations give organizations the technology they need today to support agents working from home, in the field or in a hybrid model - all in one system
The Estée Lauder Companies, Smile Direct Club and Sonos embraced Service Cloud 360 to meet new customer expectations
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SAN FRANCISCO, April 21, 2021 /PRNewswire/ Salesforce, [NYSE: CRM], the global leader in CRM, today introduced the next generation of Service Cloud technology to support changing customer service expectations and provide connected, personalized service from anywhere on one digital engagement platform.
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Reasons to Purchase this Report
Analyzing the outlook of the market with the recent trends and Porter’s five forces analysis
Market dynamics which essentially consider the factors which are impelling the present market scenario along with growth opportunities of the market in the years to come
Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and non-economic aspects
USU Teams up with NICE inContact as a DEVone Partner for Knowledge Management realwire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from realwire.com Daily Mail and Mail on Sunday newspapers.
Noble IVR Virtual Assistant with Automated Callback Services Named a 2021 CUSTOMER Product of the Year
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Noble Systems, a leading global contact center technology provider, has received TMC’s “2021 CUSTOMER Product of the Year Award” for its IVR automated callback and self-service options. Noble IVR Virtual Assistant offers relief for companies dealing with high inbound call volumes and limited agent resources to mitigate long hold times, relieve frustration and create a better customer experience.
Noble Systems ATLANTA (PRWEB) March 17, 2021
Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is the recipient of TMC’s “2021 CUSTOMER Product of the Year Award” for Noble® IVR Virtual Assistant. The award is presented by CUSTOMER magazine.