Page 3 - நிறுவனம் ஆஃப் வாடிக்கையாளர் சேவை News Today : Breaking News, Live Updates & Top Stories | Vimarsana

On Hold: First Direct customers are complaining about call wait times First Direct is in danger of losing its customer-service crown because it cannot get a handle on call wait times. For years the telephone and internet-only bank has topped satisfaction tables, and in January was named the best British brand by the Institute of Customer Service. But a spate of bad reviews on Trustpilot has already dragged the bank s rating on the site to just two out of five.  They are not interested in telephone customers, one reviewer wrote. I waited more than two hours to get to speak to somebody.  

United kingdomJames daleyInstitute of customer serviceFirst directFairer financeஒன்றுபட்டது கிஂக்டம்ஜேம்ஸ் டேலிநிறுவனம் ஆஃப் வாடிக்கையாளர் சேவைமுதல் நேரடி