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TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

Share this article Share this article DENVER, April 20, 2021 /PRNewswire/ TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global digital Customer and Employee Experience as a Service (CXaaS) partner for many of the world s most iconic and disruptive brands , and NXT Generation Training announced today its partnership to deliver TTEC s patent-pending Humanify ® DEI+ BOT.  This innovative AI-enabled solution is focused on diversity education and trains learners on empathy, communication bias, and inclusion.    The Humanify ® DEI+ BOT blends machine and human learning to give learners a baseline understanding of bias and diversity by listening to user responses and then providing measurable feedback and real-time coaching to improve the quality and outcomes of conversations. Combined with immersive dialogue, role-playing, and hands-on exercises, the Humanify

TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT
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Brooks Enterprise & Consultants Licenses IDC s Industry-Recognized Diversity Certification System

LaKisha Brooks, Founder & Chief Learning Officer, Brooks Enterprise and Consultants Licensing IDC s certification and education technology allows Brooks to expand its current certificate offerings and drive change management at smart companies ATLANTA, GA, UNITED STATES, April 7, 2021 /EINPresswire.com/ The Society for Diversity Inc. is pleased to announce a licensing partnership with Brooks Enterprise and Consultants, an award-nominated management consulting company. The collaboration is a part of the Society for Diversity s overall strategy to leverage the intellectual property of the Institute for Diversity Certification (IDC) ® and impart formal skills and knowledge in a rapidly changing business environment. Together, the organizations can help engage talent, develop leaders, and yield results throughout the State of Georgia.

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