Rental car customer says she can prove she was charged for someone elseâs damage
âThey refused to acknowledge that piece of information, Laughlin said.
and last updated 2021-02-23 17:56:46-05
TAMPA, Fla. â Rental car veteran Lisa Laughlin says she frequently rents cars with Budget, earning a rewards status that allows her to pick up and drop off vehicles without ever encountering a human checkpoint.
Itâs a perk she enjoys and has never had an issue with before.
But that changed during her Thanksgiving visit to Tampa. She says it wasnât until she left the parking garage that she realized the rental she picked up at Budget was rattling and that the paint appeared to be two different tones.