From 2019 to 2020, Malaysia’s
Digital Civility Index score worsened by 4 points to 63; remains better performing than much of the region
Increases in experiences of hoaxes, frauds and scams, hate speech and discrimination resulted in a lower score for Malaysia
Microsoft today unveiled results from the fifth edition of its annual study, “Civility, Safety, and Interactions Online – 2020” along with findings from its 2020 Digital Civility Index (DCI). The study examines attitudes and perceptions about online behaviour and interactions, as well as raises awareness for the real-world consequences of online risks.
Malaysia’s DCI score, however worsened from 2019’s score of 59, indicating that more people are experiencing negative online interactions or encountering online risks. Risks for Malaysia’s online users that scored a record high include:
Microsoft study reveals improvement in digital civility across Asia-Pacific during pandemic
February 9, 2021 | Microsoft Stories Asia
Teenagers found to be more civil than adults, driving an improvement in global online civility
Global increases in hoaxes, frauds and scams, hate speech and discrimination
Asia Pacific & Singapore, 9 February 2021 â Microsoft today unveiled results from its annual study, âCivility, Safety, and Interactions Online â 2020â along with findings from its 2020 Digital Civility Index (DCI). Results from Microsoftâs metric showed that the Asia-Pacific region (APAC) performed better in online civility in 2020 with a score of 66, compared with the previous yearâs score of 68[1]. The global DCI also improved to 67 from 2019âs all-time poor score, indicating that more people are experiencing positive online interactions.