Penn State announced its coronavirus operation plans for the fall on Aug. 3 during a virtual town hall meeting. Among the plans announced, university officials said Penn State will not
In an effort to maximize contact tracing on all campuses, Penn State is
using a new platform called Salesforce Health Cloud, an international customer relationship (CRM) firm. This will make contact tracing faster and easier to manage and, overall, make the process much more efficient and productive.
The ultimate goal is to limit the impact of COVID-19 on both the Penn State community and the State College area.
“This platform is designed around the individual and their needs, so if a student or employee tests positive, we can quickly get the results, get the person into isolation, start contact tracing, and begin other processes,” said, David Gindhart, Penn State Information Technology’s associate chief information officer for university partnerships. “This enhances our response time, helping us to limit spread in the campus and local community.”
University implements Salesforce Health Cloud to help manage coronavirus case investigations
Penn State has implemented Salesforce Health Cloud to enhance its ability to manage coronavirus case investigations and help speed up contact tracing processes for students and employees who are COVID-positive or a close contact.
Image: Penn State
New technology enhances Penn State s COVID contact tracing, data tracking effort
February 17, 2021
UNIVERSITY PARK, Pa. At the start of the spring semester, Penn State launched a new platform across all of its campuses that increases the University’s ability to manage coronavirus case investigations and helps speed up contact tracing processes for students and employees who are COVID-positive or a close contact.