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The Annual Activity Plan 2021 of the Public Utilities Commission of Sri Lanka (PUCSL), the electricity sector regulator was unveiled today. A total of 111 projects based on service quality and consumer rights protection in the power industry, water service industry and petroleum industry are to be implemented this year. Projects related to the electricity industry have been formulated under four main objectives suCh as improve productivity and convenience for electricity consumers, supplying electricity at affordable prices to the consumer and maintaining a sustainable financial position for licensees, improve the safety of every living being and properties of the general public, licensees and operators, improve environmental conditions for humans, animals and plants. Four special projects will be implemented this year to expedite the resolution of electricity consumer complaints and disputes.

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