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With the UK traffic light system in place, updates to the green, amber and red lists are made by the government every few weeks and it’s causing uncertainty over whether to book holidays for this summer.
Popular tourist destinations such as Portugal, Greece, Turkey, Spain and Cyprus are keen for British holidaymakers to return, but it’s impossible to predict whether these countries will be added to the green list later in the year. Plus, the UK government discourages travel to amber and red rated countries.
There is a financial risk if you book holidays to amber or red countries for later in the summer, in the hope they will later be made green, so it’s best to be wary.
Exeter company says refunds not due for pandemic-hit trips
By Lucy Wilson
image copyrightSam Bardestani
image captionSam Bardestani said only being offered to rebook within a few years was not possible given his university and career plans
A company offering volunteer travel to young people has refused to refund some trips cancelled by the coronavirus pandemic, customers say.
The BBC has learned of 51 people who have said the Exeter-based company GVI told them they would only offer rebooking for pandemic-hit trips.
Sam Bardestani, from Canada, said he felt foolish after finding out nearly £6,000 he paid would not be returned.
GVI said all customers who paid for flexible bookings had been refunded.
Teletext Holidays has given formal commitments to pay all outstanding refunds to customers for package holidays that it cancelled due to the COVID-19 pandemic.