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How health insurance policyholders can enjoy telemedicine benefit
Insurance policies with OPD benefit cover this practice
The Economic Survey 2020-21 has highlighted the adoption of telemedicine in India since the outbreak of Covid-19 pandemic in March last year. To enable access to healthcare services, when the lockdown was imposed in March to contain the spread of the virus, the Ministry of Health and Family Welfare (MoHFW) issued telemedicine practice and guidelines 2020 on March 25, 2020.
In this regard, IRDAI, the insurance regulator, too had advised insurers to allow coverage for telemedicine consultation with a medical practitioner within the terms and conditions of policy contract. Since then, telemedicine has reported strong traction from across the States. According to the survey, eSanjeevaniOPD, a web-based National Teleconsultation Service mobile application (developed by the Government), has recorded almost a million consultations since its launch in April 2020.