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Maynilad, Manila Water allowed to disconnect water services in Metro Manila

The Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) has allowed Maynilad Water Services Inc. and Manila Water Company Inc. to disconnect delinquent customers in Metro Manila areas under Alert Level 4 and below. 32837 “For areas not under Alert Level 5 or Granular Lockdown

MWSS-RO extends no service disconnection policy

Manila Water Company, Inc. and Maynilad Water Services, Inc. are still not allowed to disconnect customers from August 21 to 31, 2021, after Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS RO) extended its no service disconnection policy. 27524 In a text exchange, MWSS Chief Re

No water disconnection activities during ECQ period

23968 On Wednesday, MWSS-RO directed Manila Water Company, Inc. and Maynilad Water Services, Inc. to suspend all service disconnection activities (whether temporary or permanent) for the duration of the ECQ period, and to ensure water supply availability within their Service Areas. This is in line with the declaration of an ECQ in the National Capital Region through Inter-agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) Resolution No. 130-A Series of 2021. However, the MWSS RO still made an appeal to concerned Local Government Units (LGUs) in Metro Manila, Cavite, and Rizal, to allow the meter readers of the water concessionaires to continue their on-site water meter reading and billing operations during the ECQ period.

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